Shipping & Returns Policy

We strive to process all orders within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive an email notification when your order has been processed and is out for delivery or has shipped.

Vereda Central ships to anywhere in Canada via Canada Post at discounted rates. Please refer to the table below for the details applicable to your purchase.

Vereda Central Free Local Delivery Specialty Coffee Oakville Roasters

FREE Local delivery

We provide FREE local delivery within approximately 30kms of our Kerr Street location. 

Deliveries are made between 9am and 8pm Monday-to-Friday. We will contact you via the email address you provided at checkout to advise when your package is out for delivery.

In-Store / Curb-Side Pickup

If you prefer, you may choose to pickup your order at our Kerr Street location. After placing your order and selecting Local Pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are Monday to Friday, 8am-6pm and Weekends, 9am-5pm. Please have your order confirmation email with you when you come.

Curb Side Pick Up Vereda Central Specialty Coffee Roasters Oakville

 

Domestic Shipping Rates and Estimates

Simple flat rate shipping: We offer flat-rate shipping within Canada at Discounted and Standard rates. Please see the table below for the rate applicable to your order. 

 
Order Destination and Value
Estimated Delivery Time
Rate
In-Store / Curb-Side Pick-Up at our 310 Kerr Street, Oakville location: FREE
Next business day
$0
Local Delivery within 30kms of 310 Kerr Street, Oakville: FREE
Next business day
$0

Shipping within Ontario: Fully Discounted Rate

Order Value of $100 or more, excluding tax

Canada Post Standard
$5

Shipping within Ontario: Discounted Rate

Order Value of $55.00 to $99.99, excluding tax
Canada Post Standard
$7

Shipping within Ontario: Standard Rate

Order Value less than $55, excluding tax
Canada Post Standard
$10

Shipping within Canada: Fully Discounted Rate

Order Value of $100 or more, excluding tax

Canada Post Standard
$5

Shipping within Canada: Discounted Rate

Order Value of $55.00 to $99.99, excluding tax

Canada Post Standard
$10

Shipping within Canada: Standard Rate

Order Value less than $55, excluding tax

Canada Post Standard
$15

 

Canada Post Delivery Vereda Central Specialty Coffee Roasters

How do I check the status of my order?

For Local Delivery and Pickup orders, once your order has been prepared, you will receive an email from us advising that your order is out for delivery or is ready for pickup.

For orders being shipped via Canada Post, you will receive an email notification from us which will include a tracking number you can use to check its status.  

If you have not heard from us within two business days of receiving your order confirmation email, please contact us at info@veredacentral.ca with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Due to current COVID-19 protocols, we regret that we are unable to accept refunds, returns or exchanges. 

If you have any further questions, please don't hesitate to contact us at info@veredacentral.ca.